Highlights

  • Citigroup downgrades Salesforce from strong-buy to hold in latest report.
  • Several brokerages adjust targets and ratings following quarterly results.
  • Consensus from recent data shows a “Moderate Buy” rating aggregate.

In its latest investor note, Citigroup downgraded Salesforce (NYSE:CRM) from a “strong-buy” rating to “hold,” as reported by Zacks.com. The move reflects evolving assessments of the company’s near-term prospects following its recent earnings release. Citigroup’s change adds to a broader pattern of re-evaluation across Wall Street analysts.

Analyst Community Delivers Mixed Signals

Multiple firms have revisited Salesforce’s price targets and ratings in recent weeks. For instance:

  • JPMorgan Chase & Co. trimmed its price objective to US$365.00 and assigned an “overweight” rating.
  • KeyCorp lowered its target to US$400.00 while maintaining an “overweight” stance.
  • Roth Capital reaffirmed a “buy” rating with a target of US$395.0.
  • BMO Capital Markets reduced its target to US$275.00, rating the stock as “outperform.”
  • Independent aggregator data lists 28 analysts rating the stock “buy,” 13 as “hold,” and 1 as “sell.”

Overall consensus across analysts remains “Moderate Buy,” with a mean price target of roughly US$326.65–US$328.09.

Recent Earnings and Metrics Overview

Salesforce reported quarterly earnings of US$3.25 per share, compared with the consensus estimate of US$2.86. Quarterly revenue came in at US$10.26 billion, nearly matching estimates.
The company’s guidance for its full-year revenue was raised to a range of US$41.45–US$41.55 billion, with adjusted earnings per share forecast at US$11.75–US$11.77.

Trailing metrics show a P/E ratio near 34–35, forward P/E around 19, and a 52-week trading range stretching roughly between US$222 and US$369.

Context: Business Profile

Salesforce provides cloud-based Customer Relationship Management (CRM) and enterprise software. Its platforms, including analytics, AI tools, and data-management products, serve companies globally to manage leads, sales, service, and customer support operations.

Shares of CRM last traded at USD 259.53 on December 08, 2025.