Highlights

  • Customer doubled identity operations and saw 112% growth from new users.
  • Biometric enrollments increased 472%, with first-attempt verification at 97.9%.
  • PrivacyKey™ and Proof™ solutions enhanced security against deepfakes and account takeover.

authID’s (NASDAQ:AUID) biometric identity platform supported a major global retailer in scaling operations after reporting strong quarterly results. The deployment enabled substantial improvements in onboarding new users while rejecting unauthorized access. Between Q3 and Q4 2025, enrollment of users attaching a biometric increased 472%, scaling more than five times with a 97.0% acceptance rate and very low abandonment. First-attempt biometric verification reached 97.9%, improving operational efficiency and user experience.

Enhanced Security Against Advanced Cyber Threats

The retail sector faces increasing threats from deepfakes, AI-enabled hacking, and social engineering at help desks. authID’s PrivacyKey™ cryptographic solution protects user privacy while verifying identity, preventing fraudulent access. Proof™ and PrivacyKey™ deployment allowed the customer to broaden its biometric identity assurance across multiple regions, reducing risks from ransomware and account takeover attacks.

Client Services and Global Scalability

authID’s Client Services team collaborated with the customer’s IT teams to monitor key performance indicators, including failed password resets, onboarding rates, and verification throughput. The analysis confirmed improvements in scale, efficiency, and user engagement, supporting a wider deployment across the customer’s global operations. The platform’s sub-second verification ensures only live users present valid identity documents, while sensitive data remains encrypted, preserving compliance with privacy regulations.

Latest Trading Price (as of February 04, 2026): authID Inc. (NASDAQ: AUID) closed at USD 1.68.