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Highlights

  • Kyndryl enhances Agentic AI framework to scale AI across enterprise operations.
  • AI agents are built to automate tasks while maintaining secure and compliant workflows.
  • Framework is applied in banking, insurance, and government to streamline processes.

Kyndryl (NYSE:KD), a provider of enterprise technology services, has introduced updates to its Agentic AI Framework to accelerate the adoption of AI at scale across industries. The framework now incorporates a refined design methodology and engagement process, helping customers move from pilot projects to enterprise-level AI-native solutions aimed at improving operational outcomes.

Core Capabilities

The Agentic AI Framework orchestrates, secures, and scales a customer’s technology infrastructure into AI-driven workflows. Its agentic ingestion functionality analyzes code, policies, data interdependencies, and business objectives, including insights from Kyndryl Bridge. Security and compliance are integrated by design to ensure autonomous and transparent AI operations.

The framework’s agent builder uses reference architectures and a catalog of AI agents to simplify the creation, testing, and deployment of agents. These agents can perform tasks such as code writing, testing, and automation of complex processes while complying with security and regulatory standards.

Industry Applications

  • Insurance: Agents manage actuarial workflows, produce regulatory filings, and provide real-time insights.
  • Government: AI assists across multiple departments including tax, licensing, immigration, and benefits.
  • Banking: Agents accelerate client onboarding and validation processes to improve efficiency and experience.

Management Statement

“With decades of mission-critical infrastructure expertise, unique intellectual property and our AI consult methodology, Kyndryl is poised to lead our customers through this paradigm shift toward agentic AI,” said Martin Schroeter, Chairman and CEO of Kyndryl. "Our differentiated approach blends agents within complex environments and empowers organizations to scale AI throughout their operations as they move to become AI-native."

Partnerships

Kyndryl is collaborating with global partners and universities to integrate AI into enterprise operations and train future AI professionals, aligning agents with defined human roles.

Company Background

Kyndryl delivers advisory, implementation, and managed technology services across 60+ countries, helping organizations design, build, and manage complex IT systems.