Unisys (NYSE:UIS) issued a press release on October 29, 2026, announcing that it and client Cushman & Wakefield were named Paragon Champions in the Excellence category of the 2026 ISG Paragon Awards, recognized for Outstanding Business Impact.

Key Highlights

  • Award win: Unisys and Cushman & Wakefield were named Paragon Champions in the Excellence category of the 2026 ISG Paragon Awards, presented by Information Services Group (ISG).
  • Savings delivered: The collaboration delivered more than $35 million in five-year savings to Cushman & Wakefield, according to the filing.
  • Infrastructure availability: The company reported 99.99% infrastructure availability for the client following the engagement.
  • Incident reduction: Unisys disclosed a 73% drop in major incidents and a 40% reduction in time to resolution.
  • Scale of deployment: Services were deployed for more than 52,000 Cushman & Wakefield employees across nearly 60 countries.
  • Category history: According to the filing, this is the first year Unisys has won a Paragon Award in the Excellence category; previous wins were in the Impact, Workplace of the Future, Transformation, and Innovation categories.

Unisys and Cushman & Wakefield Cloud Partnership Results Detailed

According to the filing, Unisys served as a strategic partner to Cushman & Wakefield, supporting the migration of four on-premises data centers to Microsoft Azure and the deployment of AI-powered service desk solutions. The filing states the engagement transformed operations for more than 52,000 employees across nearly 60 countries, and that the collaboration produced 99.99% infrastructure availability, a 73% drop in major incidents, a 40% reduction in time to resolution, a 13% rise in automated resolutions, and more than $35 million in five-year savings.

The filing notes that Unisys currently supports Cushman & Wakefield across infrastructure, workplace, security, and program management areas. Disclosed services include a 24/7/365 AI-powered Agentic Service Desk, Unisys Enterprise Service Management on the ServiceNow AI Platform, 24/7 security operations center monitoring, and the cleanup of more than 100,000 unused resources, which the filing describes as intended to tighten security and control costs.

The Excellence category of the ISG Paragon Awards, according to the filing, honors service providers that "deliver exceptional client outcomes, innovative solutions and strong partnership value." Unisys Chief Operating Officer Chris Arrasmith is quoted in the filing stating: "Together with Cushman & Wakefield, we've built a secure cloud foundation and an AI-powered service that grows with the business." Cushman & Wakefield Chief Technology Officer Simon Springett is also quoted, saying the partnership "fundamentally strengthen[ed] the digital foundation of Cushman & Wakefield through our cloud transformation and enhanced cybersecurity capabilities."

What Was Disclosed

Unisys disclosed receiving the 2026 ISG Paragon Award in the Excellence category alongside Cushman & Wakefield, citing specific operational metrics and cost savings from a cloud migration and AI service desk engagement covering more than 52,000 employees across nearly 60 countries.